Fact Check

Disney Store on Oxford Street Is Only Remaining UK Location

At least one Disney Store in the U.K. was said to remain.

Published June 21, 2021

Updated Oct. 25, 2021
LONDON, UNITED KINGDOM - 2018/01/30: Disney store seen in London famous Oxford street. Central London is one of the most attractive tourist attraction for individuals whose willing to shop and enjoy the variety of famous and worldwide brands. (Photo by Rahman Hassani/SOPA Images/LightRocket via Getty Images) (Rahman Hassani/SOPA Images/LightRocket via Getty Images)
Image Via Rahman Hassani/SOPA Images/LightRocket via Getty Images
All Disney Store locations in the U.K. are closing, with the exception of at least one flagship location in London.

In mid-June 2021, a rumor claimed that all Disney Store retail shops would be closing in the U.K., with the exception of a flagship location in London. Some versions of the rumor said that the stores would be gone by September.

The prominent Disney Store that was said to likely remain was the Oxford Street location in London, which is pictured above.

The Rumor

The news was reported as a "rumor" by WDW News Today and other blogs.

Previously, in May and early June, Inside the Magic, DisKingdom.com, and others also published stories that hinted at the likely impending closures.

As of October, that news came true. Months after we first reported this story, we confirmed that the flagship Oxford Street Disney Store in London was the only one that remained in the U.K.


We found multiple individual reports from 2021 that published news of Disney Stores closing in the U.K.

On May 27, TheIndustry.fashion brought news that the Westfield Stratford location was not to reopen. On the same day, it was also reported that a location in the U.S. was closing. "Lexington was home to the only remaining Disney store in Kentucky. Now it’s closing," the Lexington Herald-Leader reported.

On June 15, the Sunderland Echo said that the Sunderland Disney Store was closing in the U.K.

On June 16, the Southern Daily Echo reported that the Disney Store in the Marlands Centre in Southampton had closed for good.

And on June 21, York Mix published that the prominent York Disney Store would close as well.


The photograph above shows the York store in 2017, with credit to Matthew King.

On Oct. 25, 2021, three store locations remained on the Disney Store website for London, Norwich, and Liverpool. However, the Norwich and Liverpool locations had already closed, according to reports.

Disney Store History

The Disney Store is a retail shop filled with Disney clothing, toys, and other merchandise.

The first location opened in Glendale, California, in 1987, years before online shopping became the norm. AllEars.net, a Disney blog, reported that the original Disney Store would "cease operations on or before July 14."

We decided to take a look back at the early days of the Disney Store. We found an article in the Fort Lauderdale News from Dec. 26, 1987. It reported on the initial success of the first store in Glendale.

After casting about for new ways to boost profits by exploiting its popular cartoon characters, Disney entered the competitive retailing market in March with the opening of the first Disney Store in Glendale Galleria mall.

Based on the success of the pilot store, the company opened two others in California - one in Costa Mesa and one in San Francisco - and both have done well, [Stephen] Burke, [the company's vice president for retailing] said.

The three current stores should post revenue of $2 million each this year.

The Glendale store where workers wear badges identifying them as "cast members" and overhead television monitors continuously carry the Disney Channel and Disney videos, carries 2,800 items ranging from 50-cent Mickey Mouse erasers to statues and jewelry costing more than $3,000.

The stores are not expected to be major contributors to Disney's bottom line. The company earned $444.7 million for the year ended Sept. 30. But the retail venture is expected to help promote Disney's other businesses - namely theme parks, television programs, and movies.

In regard to the U.S., in March 2021, a Disney announcement said that the company planned to "significantly reduce its brick-and-mortar footprint, beginning with the closure of at least 60 [Disney] stores in North America this year."


"At Least 3 Disney Stores in UK Closing, Some as Soon as Today." DisKingdom.com. 1 June 2021, https://diskingdom.com/2021/06/01/at-least-3-disney-stores-in-uk-closing-some-as-soon-as-today/.
Browne, Amy. “Disney Store in Liverpool ONE to Close This Week.” Liverpool Echo, 4 Oct. 2021, https://www.liverpoolecho.co.uk/whats-on/shopping/liverpool-disney-stores-message-customers-21755572.
Chisenhall, Jeremy. “Lexington Was Home to the Only Remaining Disney Store in Kentucky. Now It’s Closing.” Lexington Herald-Leader, 27 May 2021, https://amp.kentucky.com/article251718043.html.
Cooper-Fiske, Casey. “‘Ending the Magic’ - Despair over Disney Departure from Norwich.” Eastern Daily Press, 11 Aug. 2021, https://www.edp24.co.uk/news/business/despair-over-norwich-disney-store-closure-closed-8226168.
“Disney intends to significantly reduce Disney Stores in a move toward e-commerce." Disney Parks, Experiences and Products, 3 Mar. 2021, https://dpep.disney.com/disney-intends-to-significantly-reduce-disney-stores-in-a-move-toward-e-commerce/.
“FALSE: Piglet Removed from Disney Stores.” Snopes.com, https://www.snopes.com/fact-check/piglet-disney-muslim-demand/.
“Fort Lauderdale News & Events - South Florida Sun-Sentinel.” Sun-Sentinel.com, https://www.sun-sentinel.com/local/broward/fort-lauderdale/.
Patterson, Jenny. “Even MORE Disney Store Locations Will Close.” Inside the Magic, 5 May 2021, https://insidethemagic.net/2021/05/disney-closes-more-disney-stores-jp1/.
Peck, Zoe. “No Fairy-Tale Ending: Southampton Disney Store Closed for Good after 26 Years.” Southern Daily Echo, https://www.dailyecho.co.uk/leisure/19377351.southampton-disney-store-marlands-closed-good/.
Michaelsen, Shannen. “RUMOR: All UK Disney Stores Closing Except Flagship London Location.” WDW News Today, 20 June 2021, https://wdwnt.com/2021/06/all-uk-disney-stores-closing-except-flagship-london-location/.
Sunderland’s Disney Store to Close Its Doors in The Bridges Shopping Centre. https://www.sunderlandecho.com/business/consumer/sunderlands-disney-store-to-close-its-doors-in-the-bridges-shopping-centre-3273288.
“The Original Disney Store Is Permanently Closing Soon.” AllEars.Net, 19 June 2021, https://allears.net/2021/06/19/the-original-disney-store-is-permanently-closing-soon/.
“York City Centre Store Set to Close.” YorkMix, 21 June 2021, https://yorkmix.com/york-city-centre-store-set-to-close/.


On Oct. 25, 2021, this story was updated from a "Research In Progress" rating to "True." All but one Disney Store in the U.K. closed by that month. Disney did not appear to make any announcement about this in the past, so we had to let time pass to determine that the rumor did indeed come true.

Jordan Liles is a Senior Reporter who has been with Snopes since 2016.

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