Consumer Relations

Fire Drill Layoff
  • 20 March 2009
Large company effects mass layoff via a fire drill?
  • Fact Check
Fire Drill Layoff
the bedbug letter
The Bedbug Letter
  • 10 December 2000
Apology letter to wronged customer is marred by attached instructions to send the standard form...
  • Fact Check
The Bedbug Letter
Close-up of man hand writing a letter
‘Dear Rich Bastard’ Letter
  • 17 March 2000
Business urban legend describes customers on a mailing list receiving letters greeting them with a...
  • Fact Check
‘Dear Rich Bastard’ Letter