Letter Exchange Between Law Firm and Cleveland Browns
A lawyer received a caustic response after complaining to the Cleveland Browns about fans' throwing paper airplanes during the team's home NFL games.
Tagged "Consumer Relations"
Hershey's Banned Import of Cadbury Chocolates?
Rumor: Hershey's has blocked imports of Cadbury chocolate products manufactured in the UK.
This Restaurant Kept Getting Awful Reviews, Then They Discovered This …
Did a busy NYC restaurant discover that customer cell phone usage was the factor behind a number of bad online reviews?
Maggots Found in Huggies Diapers?
Did a woman find an infestation of maggots inside a package of Huggies brand diapers?
The Bedbug Letter
Apology letter to wronged customer is marred by attached instructions to send the standard form letter.
End of Domino’s Pizza Delivery Guarantee
Why Domino's Pizza ended their '30 minutes or it's free' delivery guarantee.
Liz Claiborne Doesn’t Design for Black Women
Does designer Liz Claiborne refuse to make clothes for black women because their hips are too big?
Attention Service Desk: 201
What's the meaning of those 'Attention service desk, 201' announcements heard in Vons and Safeway stores??
A Mysterious Roofing Job
Roofers mysteriously return four years later to re-do a finished job.
Gordon Bethune Rumor
Did Continental Airlines CEO Gordon Bethune throw a passenger off an airplane for being rude to a flight attendant?
Nordstrom Tire Return
Did a man get a refund for a snow tire from Nordstrom, a store that doesn't sell tires?
Wives Fly Free
Airline promotion reveals husbands' infidelities to their wives.
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Is This a Photograph of Joe Biden’s House?
A little background research can go a long way towards avoiding the making of embarrassingly inaccurate accusations.
How Did Hunter Biden’s Laptop Allegedly Go from a Repair Shop in Delaware to the New York Post?
News reports identified the hard drive's source as a computer repair shop owner in Delaware.
Did Joe Biden Lie About a Drunken Driver’s Killing His Wife?
A few weeks after Biden was first elected to the U.S. Senate, his wife and 1-year-old daughter were killed in an automobile accident while Christmas shopping.
Do Cats Sit on Laptops To Be Closer to You?
It's no secret that cats love sitting on your laptop, but the reason remains a mystery.
Did Kamala Harris Have an Extramarital Affair with Willie Brown That Boosted Her Career?
Harris long ago distanced herself from the relationship.