Letter Exchange Between Law Firm and Cleveland Browns
A lawyer received a caustic response after complaining to the Cleveland Browns about fans' throwing paper airplanes during the team's home NFL games.
Tagged "Consumer Relations"
Hershey's Banned Import of Cadbury Chocolates?
Rumor: Hershey's has blocked imports of Cadbury chocolate products manufactured in the UK.
This Restaurant Kept Getting Awful Reviews, Then They Discovered This …
Did a busy NYC restaurant discover that customer cell phone usage was the factor behind a number of bad online reviews?
Maggots Found in Huggies Diapers?
Did a woman find an infestation of maggots inside a package of Huggies brand diapers?
The Bedbug Letter
Apology letter to wronged customer is marred by attached instructions to send the standard form letter.
End of Domino’s Pizza Delivery Guarantee
Why Domino's Pizza ended their '30 minutes or it's free' delivery guarantee.
Liz Claiborne Doesn’t Design for Black Women
Does designer Liz Claiborne refuse to make clothes for black women because their hips are too big?
Attention Service Desk: 201
What's the meaning of those 'Attention service desk, 201' announcements heard in Vons and Safeway stores??
A Mysterious Roofing Job
Roofers mysteriously return four years later to re-do a finished job.
Gordon Bethune Rumor
Did Continental Airlines CEO Gordon Bethune throw a passenger off an airplane for being rude to a flight attendant?
Nordstrom Tire Return
Did a man get a refund for a snow tire from Nordstrom, a store that doesn't sell tires?
Nissan Complaint Letter
Australian mine planner's letter expresses his frustration with obtaining replacement parts for a Nissan-manufactured bus?
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Was TV Host Bill Nye Arrested for Manufacturing and Selling Illegal Drugs?
A routine review of content labeled satire.
Was a Woman Sentenced to Five Years for Sending Her Son to a Better School?
Images contrasting the sentencings of white swimmers with that of homeless mother Tanya McDowell depicted perceived inequality in the criminal-justice system.
Did Colonel Sanders Steal the KFC Original Recipe From a Black Woman Named ‘Miss Childress’?
An intriguing rumor about cultural theft and fried chicken lacks concrete evidence but alludes to a deeper truth.
Did Rep. Ilhan Omar Walk Out of 9/11 Memorial Service?
A routine review of content labeled satire.
Did AOC Say the Public Shouldn’t See 9/11 Photos Because They’re ‘Triggering’?
Attributing questionable quotes to U.S. Rep. Alexandria Ocasio-Cortez is a preoccupation for some people.