Letter Exchange Between Law Firm and Cleveland Browns
19 January 2011 A lawyer received a caustic response after complaining to the Cleveland Browns about fans' throwing paper airplanes during the team's home NFL games.
Tagged "Consumer Relations"
Hershey's Banned Import of Cadbury Chocolates?
Rumor: Hershey's has blocked imports of Cadbury chocolate products manufactured in the UK.
This Restaurant Kept Getting Awful Reviews, Then They Discovered This …
19 November 2014 Did a busy NYC restaurant discover that customer cell phone usage was the factor behind a number of bad online reviews?
Maggots Found in Huggies Diapers?
Did a woman find an infestation of maggots inside a package of Huggies brand diapers?
The Bedbug Letter
10 December 2000 Apology letter to wronged customer is marred by attached instructions to send the standard form letter.
End of Domino’s Pizza Delivery Guarantee
Why Domino's Pizza ended their '30 minutes or it's free' delivery guarantee.
Liz Claiborne Doesn’t Design for Black Women
Does designer Liz Claiborne refuse to make clothes for black women because their hips are too big?
Is the Neiman Marcus Cookie Story True?
3 November 1999 Did a woman seek revenge after being charged $250 by Neiman Marcus for a cookie recipe?
Attention Service Desk: 201
What's the meaning of those 'Attention service desk, 201' announcements heard in Vons and Safeway stores??
A Mysterious Roofing Job
Roofers mysteriously return four years later to re-do a finished job.
Gordon Bethune Rumor
Did Continental Airlines CEO Gordon Bethune throw a passenger off an airplane for being rude to a flight attendant?
Nordstrom Tire Return
Did a man get a refund for a snow tire from Nordstrom, a store that doesn't sell tires?
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Was Rapper XXXTentacion Found Alive?
15 April 2019 Is a reverse death hoax even more callous than a death hoax?
Are These Images from the Live Action ‘Lilo and Stitch’ Remake?
16 April 2019 This concept art could earn "Lilo and Stitch" a not-so-Disney G-rating.
Did Nostradamus Predict the ‘Descent of Man’ After the Notre Dame Fire?
17 April 2019 A statement can only qualify as a "prediction" if it exists prior to the event it foretells.
Did U.S. Rep. Ocasio-Cortez Repeatedly Guess ‘Free’ on TV Show ‘The Price is Right?’
15 April 2019 Might be hard to "come on down" to "The Price is Right" if that's your only response.
Did Pat Robertson Say the Notre Dame Fire Was the Result of ‘Hell Bubbling over with Homosexuals’?
18 April 2019 Pat Robertson definitely has a history of controversial statements.