Letter Exchange Between Law Firm and Cleveland Browns
A lawyer received a caustic response after complaining to the Cleveland Browns about fans' throwing paper airplanes during the team's home NFL games.
Tagged "Consumer Relations"
Hershey's Banned Import of Cadbury Chocolates?
Rumor: Hershey's has blocked imports of Cadbury chocolate products manufactured in the UK.
This Restaurant Kept Getting Awful Reviews, Then They Discovered This …
Did a busy NYC restaurant discover that customer cell phone usage was the factor behind a number of bad online reviews?
Maggots Found in Huggies Diapers?
Did a woman find an infestation of maggots inside a package of Huggies brand diapers?
The Bedbug Letter
Apology letter to wronged customer is marred by attached instructions to send the standard form letter.
End of Domino’s Pizza Delivery Guarantee
Why Domino's Pizza ended their '30 minutes or it's free' delivery guarantee.
Liz Claiborne Doesn’t Design for Black Women
Does designer Liz Claiborne refuse to make clothes for black women because their hips are too big?
Attention Service Desk: 201
What's the meaning of those 'Attention service desk, 201' announcements heard in Vons and Safeway stores??
A Mysterious Roofing Job
Roofers mysteriously return four years later to re-do a finished job.
Gordon Bethune Rumor
Did Continental Airlines CEO Gordon Bethune throw a passenger off an airplane for being rude to a flight attendant?
Nordstrom Tire Return
Did a man get a refund for a snow tire from Nordstrom, a store that doesn't sell tires?
Wives Fly Free
Airline promotion reveals husbands' infidelities to their wives.
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Does a New Facebook Algorithm Only Show You 26 Friends?
Facebook hasn't limited your feed to only a certain number of people, and sharing a post saying otherwise won't make any difference.
Is a ‘Mars Spectacular’ Coming Soon?
The planet Mars will not be making a once-in-our-lifetimes, remarkably close approach to Earth on August 27.
Does a Photograph Show Jerry Falwell, Jr. with His Pants Unzipped?
Falwell said the picture was intended to be a joke.
Poppy Troll Doll Pulled After Child-Grooming Complaints
Hasbro announced it was pulling a Troll doll from store shelves after social media users complained about the placement of a button on the doll's bottom.
Did Cocaine Users Cause McDonald’s to Replace Their Coffee Spoons?
Businesses are not well served when their products are associated with illegal activities.