Letter Exchange Between Law Firm and Cleveland Browns
A lawyer received a caustic response after complaining to the Cleveland Browns about fans' throwing paper airplanes during the team's home NFL games.
Tagged "Consumer Relations"
Hershey's Banned Import of Cadbury Chocolates?
Rumor: Hershey's has blocked imports of Cadbury chocolate products manufactured in the UK.
This Restaurant Kept Getting Awful Reviews, Then They Discovered This …
Did a busy NYC restaurant discover that customer cell phone usage was the factor behind a number of bad online reviews?
Maggots Found in Huggies Diapers?
Did a woman find an infestation of maggots inside a package of Huggies brand diapers?
The Bedbug Letter
Apology letter to wronged customer is marred by attached instructions to send the standard form letter.
End of Domino’s Pizza Delivery Guarantee
Why Domino's Pizza ended their '30 minutes or it's free' delivery guarantee.
Liz Claiborne Doesn’t Design for Black Women
Does designer Liz Claiborne refuse to make clothes for black women because their hips are too big?
Attention Service Desk: 201
What's the meaning of those 'Attention service desk, 201' announcements heard in Vons and Safeway stores??
A Mysterious Roofing Job
Roofers mysteriously return four years later to re-do a finished job.
Gordon Bethune Rumor
Did Continental Airlines CEO Gordon Bethune throw a passenger off an airplane for being rude to a flight attendant?
Nordstrom Tire Return
Did a man get a refund for a snow tire from Nordstrom, a store that doesn't sell tires?
Wives Fly Free
Airline promotion reveals husbands' infidelities to their wives.
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Did the Trump Administration Send 18 Tons of PPE to China in Early 2020?
Critics have questioned the wisdom of exporting to China medical supplies that would soon be vitally needed in the U.S.
Will Dangerous Cosmic Rays Pass Close to Earth ‘Tonight’?
This claim has been around for years and makes no scientific sense whatsoever.
Did Trump Administration Fire the US Pandemic Response Team?
As a new coronavirus spread in 2020, so did concerns about the United States' preparedness for a potential pandemic.
Was Charles Lieber Arrested for Selling the COVID-19 Coronavirus to China?
The arrest of a Harvard professor fueled conspiracy theories about the COVID-19 coronavirus disease outbreak in 2020.
Is This Unexpected Check from a Stranger for Real?
Someone you don’t know sends you a check, then asks you to deposit it and send some of the money to another party. But the check is counterfeit.