The claims spread across various platforms. One person posted on Twitter on Match 10, "TO MY FRIENDS IN ART SERVERS: do not send anything you do not want fed into the meat grinder any more, including NDA work."
I love all the people accusing me of fear-mongering like the last year hasn't proven over and over again that tech companies do not give two shits whether they can legally take data or not- it doesn't matter what Discord's ToS does or does not say if they're shacking up with AI.
— Morrighan Corbel also @ Tumblr now (@MorrighanCorbel) March 10, 2023
"There has not been a change in our overall position on how we store or record the contents of video or voice channels," a Discord spokesperson wrote to Snopes when we reached out for comment. "User privacy is important to Discord, and we will continue to uphold privacy protections.
We generally do not store the contents of video or voice calls or channels. If we were to change that in the future (for example, to facilitate content moderation), we would disclose that to you in advance. We also don't store streaming content when you share your screen, but we do retain the thumbnail cover image for the stream for a short period of time.
Other communication apps like WhatsApp, which allow users to send voice messages and make video calls, have end-to-end encryption while still allowing for other data to be collected. End-to-end encryption has often been used to make messages more secure.
There have been security issues on apps like WhatsApp before. In 2021, ProPublica reported that WhatsApp undermines privacy protections for its users. The story was later updated with a clarification saying that the app did not break end-to-end encryption.
What Happened with Discord's New AI Features?
On March 9, Discord separately announced new AI features on the platform.
The AI expansion included turning an already existing bot into a chatbot that could answer questions and have conversations with users; additional moderation services; conversation summaries; and a shared whiteboard with a text-to-image generator.
The announcement from Discord about AI stated it came out on March 9 to further clarify the chatbot's "privacy-first and optional-only approach." It said the OpenAI technology used to power Discord's AI features could not be trained on Discord user data.
Under Discord's privacy and safety settings, users could turn off "Use data to improve Discord" and "Use Discord to customise my Discord experience." The company said on Twitter in 2019 that turning off the first option blocks the tracking of user activity, like what games someone is playing, while the second blocks analytical tracking of user features and experiences.