TikTok Is Down, Videos Temporarily Unavailable

The video platform showed zero followers for most users, but some features were still available.

Published Jul 6, 2021

Updated Jul 6, 2021
ANKARA, TURKEY - MAY 11: In this illustration photo logo of TikTok is displayed on a smartphone screen in Ankara, Turkey on May 11, 2021. (Photo by Rasit Aydogan/Anadolu Agency via Getty Images) (Rasit Aydogan/Anadolu Agency via Getty Images)
Image Via Rasit Aydogan/Anadolu Agency via Getty Images

On July 6, 2021, the TikTok video platform went down. The @TikTokSupport Twitter account tweeted: "The TikTok app is currently experiencing some issues, which our team is working quickly to address. Thank you for your patience!"

The apparent outage not only caused most users to appear to have zero followers but also resulted in TikTok's search functionality going down. Searches for any keyword or hashtag led to zero results.

Live Updates

UPDATE: As of 8:10 p.m. EDT, TikTok appeared to be back and fully functional.

The following live updates are from earlier.

It's unclear exactly when TikTok first went down and was hit with the apparent outage, but it appeared to happen around 3:30 p.m. EDT.

TikTok's support account on Twitter last tweeted about the outage at 4:28 p.m. EDT.

At 5:01 p.m. EDT, the TikTok app appeared to possibly be back and fully functional for at least some territories. However, the web browser version of still appeared to have some issues. TikTok Support still hasn't shared any further information to confirm that the problem has been resolved, so it would make sense if some users are still experiencing technical difficulties.

We will update this space in the coming hours should TikTok share any information about what caused the video platform to go down.

TikTok Rumors

While TikTok is down, see our previous reporting about various TikTok rumors. For example, TikTok users keep getting fooled by fake livestreams with Billie Eilish and The Rock.

Fake Billie Eilish livestreams have been showing up on TikTok but she is not live and they are simply old live streams being replayed by a random user.
Old livestreams with celebrities such as Billie Eilish and The Rock are sometimes replayed "live" on TikTok by unknown people, fooling users into believing they are actually live at that moment.

We also published stories about the viral "The Faces in the Closet" horror video that was making the rounds on TikTok, the "pzoom" invisible car trick, a purported trick to get a discount at Walmart, videos that claimed some of Walmart's security cameras were fake, and one TikTok user's journey on a "ghost ship" and in an "empty world." was also the first website to report about the viral video that showed a woman pushing a bear off a fence, and also first to publish a story about the moment gorillas found a snake at Disney's Animal Kingdom.

Check out all of our TikTok rumors for more stories about what's happening on the video platform, and feel free to add as a bookmark to return for our future reporting.

TikTok Is Down

TikTok's status of being down and hit with an apparent outage sent quite a number of users to huddle on Twitter to discuss the development.

Some users believed their accounts had been banned. However, this didn't appear to be the case.

The service may be down worldwide:

It Happens

It's not unusual for social media platforms to go down, but it is rare. Facebook, Twitter, and Instagram have all experienced outages in the past.

We will update this story should TikTok make any announcements about the cause of being down or when the platform is expected to be back online.


As of 8:10 p.m. EDT, TikTok appeared to be back and fully functional.

Jordan Liles is a Senior Reporter who has been with Snopes since 2016.

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