Washington State Sues Motel 6 for Giving ICE Guest Information

The attorney general's lawsuit alleges employees gave immigration officials information for more than 9,000 guests.

Published Jan. 4, 2018

Updated Nov. 7, 2018
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Motel 6 was sued for allegedly helping Immigration and Customs Enforcement officials identify potential detainees by sharing thousands of guests' private information, which was used to single out "Latino-sounding names," and reached a settlement on at least one of the suits in November 2018.

Washington state Attorney General Bob Ferguson sued the national chain on 3 January 2018, accusing it of violating state and federal law by providing guest lists to immigration officials, who did not have warrants.

Ferguson's office said in a statement that at least six Motel 6 locations in the state violated the Consumer Protection Act and state privacy laws by giving the information to Immigration and Customs Enforcement agents.

Ferguson's office states that four of the six motels combined to provide information for 9,151 guests—including names, birthdays, drivers licenses, license plate numbers and room numbers.

Motel employees were trained to give the guest information to ICE agents, who often made regular visits. The attorney general's release states:

At the South Everett location, for example, ICE agents visited the motels early in the morning or late at night, requested the day's guest list, circled any Latino-sounding names and returned to their vehicles. On at least one occasion, ICE later returned to the motel and detained at least one individual.

Yasmeen Pitts O'Keefe, public affairs officer for ICE, declined comment on the specific lawsuit (which they are not a party in), but told Snopes that while motels can be criminal hotspots, broad sweeps do not depict the standard operating procedures of the agency.

The agency's immigration enforcement actions are targeted and lead driven, prioritizing individuals who pose a risk to our communities. It's worth noting that hotels and motels have frequently been exploited by criminal organizations engaged in highly dangerous illegal enterprises, including human trafficking and human smuggling.

Motel 6 sent us a statement saying:

In September, Motel 6 issued a directive to every one of our more than 1,400 locations, making it clear that they are prohibited from voluntarily providing daily guests lists to Immigration and Customs Enforcement (ICE). Motel 6 takes this matter very seriously, and we have and will continue to fully cooperate with the Office of the State Attorney General.

That directive came amid calls for a boycott of the hotel chain prompted by a New Times Phoenix report in September.

New Times found that ICE agents made at least 20 arrests at Phoenix Motel 6 locations. Employees admitted to giving the agency a daily report containing "all the names of everybody that comes in."

The company said at the time that the hotels' decision to provide agents in Arizona with guest information was "implemented at the local level without the knowledge of senior management."

On 23 January 2018 an advocacy group, the Mexican American Legal Defense and Educational Fund (MALDEF), announced that it had also filed suit against Motel 6 on behalf of eight people who were arrested at hotel locations in Phoenix. An attorney for the group, Andres Gallegos, said in a statement:

This lawsuit should serve as a warning to companies that attempt to enforce immigration laws by conspiring with the federal government to violate the civil rights of their guests. Our clients now face being separated from their families simply because they rented a hotel room.

Rich Stolz, executive director of the immigrant advocacy group OneAmerica, said in a statement that he applauded Ferguson's move to sue Motel 6 over reportedly similar behavior by its employees in his state:

The practices revealed by the Washington Attorney General's investigation fit a pattern that has sadly become more common since the election of President Trump. The actions of Motel 6 were not only disturbing and repugnant – they were also unlawful.

On 2 November 2018, MALDEF and the motel chain agreed to a proposed settlement; Motel 6 agreed to reimburse the targeted former guests for their legal fees, as well as pay at least $50 per person to guests whose information was provided to authorities. Guests who were interrogated while staying at Motel 6 properties or made subject to deportation proceedings are eligible for settlements of at least $1,000 per person and at least $7,500 per person, respectively. The settlement must still be approved in court.

Federal immigration policy has been in flux with the election of President Donald Trump, who campaigned on building a border wall and deporting "bad hombres," and promises broader American isolationism. Advocates have decried his portrayals and policies, saying the president wrongly criminalizes Latinos.


Mexican American Legal Defense and Educational Fund.     "MALDEF Sues Motel 6 for Violating Rights of Latino Guests In Arizona."    23 January 2018.

Washington State Office of the Attorney General.     "AG Sues Motel 6 for Violating Privacy of, Discriminating Against Thousands of Washingtonians."   3 January 2018.

Gardiner, Dustin.    "Phoenix Leaders Demand Motel 6 Fire Employees who Gave Customer Names to ICE."    The Arizona Republic.    15 September 2017.

Noori Farzan, Antonia and Flaherty, Joseph.    "Attorneys Suspect Motel 6 Calling ICE on Undocumented Guests."   Phoenix New Times.    13 September 2017.

Noori Farzan, Antonia and Flaherty, Joseph.   "How Motel 6 and ICE Turned Undocumented Dad's Stay Into a Nightmare."    Phoenix New Times.    30 November 2017.

Bever, Lindsey. "Motel 6 Agrees to Pay up to $7.6 Million to Settle Claim it Helped ICE Target Latino Guests."     Washington Post. 6 November 2018.


Update [23 January 2018]: Added mention of a separate lawsuit filed against Motel 6 by the Mexican American Legal Defense and Educational Fund (MALDEF).

Update [7 November 2018]: Updated story to note settlement between Motel 6 and the Mexican-American Legal Defense and Educational Fund.

Arturo Garcia is a former writer for Snopes.