Claim: Netflix is notifying customers of a class action lawsuit settlement via e-mail.
Status: True.
Example: [Collected via e-mail, 2005]
You are receiving this notice because you were a paid Netflix member before A class action lawsuit entitled Chavez v. Netflix, Inc. was filed in San Francisco Superior Court (case number CGC-04-434884) on Netflix will provide eligible subscribers with the benefit described below, if the settlement is approved by the Court. Current Netflix Members: If you enrolled in a paid membership before Former Netflix Members: If you enrolled in a paid membership before You have four options to respond to the proposed settlement. You have until Option 1. Sign Up For The Benefit As Part Of The Settlement Option 2. Do Nothing Option 3. Exclude Yourself From the Class Option 4. Make An Objection To The Settlement In Court To receive your benefit, you must register by February 17, 2006 as described above in After the benefit period ends, the new or upgraded level of service will continue automatically (following an email reminder) and you will be billed accordingly, unless you cancel or modify your subscription. You can cancel or modify your subscription at any time. In addition, if the settlement is approved by the Court, Netflix will modify portions of its Terms of Use. Netflix also will refer to its Terms of Use in certain advertisements. To get more information about the settlement and procedures, and to take options 1, 3 or 4, visit www.netflixsettlement.com SRC: 10312005CAS |
Origins: On 23 September 2004, Netflix, the online DVD rental service, was sued in San Francisco Superior Court by customers who claimed that the company "falsely and misleadingly promised" in its advertising materials that subscribers to their service would get "unlimited DVD rentals for a flat monthly
factors.)
In October 2005, Netflix settled the class-action suit (Frank Chavez vs. Netflix), without admitting liability or wrongdoing, by changing the wording of its "terms of use" agreement and offering a free one-month subscription or service upgrade to current and former customers. On
Netflix customers who wish to take part in the settlement can register online at www.netflixsettlement.com or by U.S. Mail. The Netflix Settlement site also provides a list of answers to Frequently Asked Questions (FAQ) which customers can reference for additional information.
Last updated: 4 November 2005
Sources: