Claim: Pieces of glass and dead ants were found in packages of Dippin’ Stix.
Example: [Collected via Facebook, March 2015]
While the video (which has since been removed) only showed one individual package of Dippin’ Stix, Kae claimed that she found glass in several recently purchased packages. She also maintained that she discovered dead ants inside the Dippin’ Stix containers.
Hey Dippin’ Stix Fans,
We’ve been made aware of a video concerning our product that was posted this weekend. We are taking this product safety concern very seriously! Food safety has always been a number one priority for Reichel Foods; we eat our products too! The possibility of glass shards finding their way in to our products is very puzzling because we do not have any glass in our manufacturing facility. Likewise, we have never experienced any similar situation or product complaints of this nature. We have not found any ants in our facility (it is winter here) and we believe the specks seen on the apples were likely part of an apple seed, apple skin, etc. If we could have gotten the product back, we would be able to examine it more closely. The lot code information from the package is critical for a thorough investigation and unfortunately, the object and all product purchased was thrown away. Without this information and the object, it is very difficult for us to pinpoint a source. Hopefully the consumer that posted this video will cooperate with us in providing as much information as possible so we can complete our investigation.
While the authenticity of this video is still being investigated, it appears that this is an isolated incident. Dippin’ Stix has not issued a recall and Sami Kae is apparently the only person who has claimed to have found glass and dead ants in one of the company’s products.
Last updated: 18 March 2015