Claim: Law firm secretary sends caustic reply to senior associate’s e-mail request for a £4 cleaning bill reimbursement.
Example: [Collected on the Internet, 2005]
From: Amner, Jenny
Sent: 03 June 2005 10:25
To: Phillips, Richard
Cc: *LON – ALL USERS 3RD FLOOR
Subject: RE: Ketchup trousers
With reference to the email below, I must apologise for not getting back to you straight away but due to my mother’s sudden illness, death and funeral I have had more pressing issues than your £4.
I apologise again for accidentally getting a few splashes of ketchup on your trousers. Obviously your financial need as a senior associate is greater than mine as a mere secretary. Having already spoken to and shown your email and Anne-Marie’s note to various partners, lawyers and trainees in ECC&T and IP/IT, they kindly offered to do a collection to raise the £4. I however declined their kind offer but should you feel the urgent need for the £4, it will be on my desk this afternoon.
From: Phillips, Richard
I went to a dry cleaners at lunch and they said it would cost £4 to remove the ketchup stains. If you cd let me have the cash today, that wd be much appreciated.
Origins: Changes that have made the use of
assume personal correspondence will remain private. Workplace chat that might once have been exchanged through face-to-face communications or handwritten notes is now tackled via
Such was the case with an interoffice spat between Jenny Amner, a secretary at the London office of international law firm
The information provided in the initial e-mail merely records that on
end of the day. We can infer from this that
The exchange was circulated widely on the Internet and reported on by nearly all the major English-language news services commonly known by three-letter initialisms (e.g., CNN, BBC, CBC, AFP), prompting the Agence France Presse to note that
This is a private matter between two members of staff that clearly got out of hand. We are investigating so as to resolve it as amicably as we can. As I am sure you understand we respect the privacy of our staff and make it a policy not to comment on individuals to the media.
We confirm we are aware of the incident and subsequent
This is a private matter between two members of staff that clearly got out of hand. We are investigating so as to resolve it as amicably as we can.
As I am sure you understand we respect the privacy of our staff and make it a policy not to comment on individuals to the media.
A few days after the “ketchup trousers” story broke, the Daily Telegraph reported that Richard Phillips was “devastated at his public humiliation” and was resigning his position, although a
Last updated: 21 June 2005
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