Claim: An Atlanta Motel 6 outlet turned away a U.S. Army soldier because he was underage.
Examples: [Collected via Facebook, March 2014]
Dear Motel 6. Just wanted applaud your patriotism. My son, who is an active duty soldier in the Army had to fly out today from Atlanta to Anchorage Alaska to report in to his new duty station. He drove down to Atlanta yesterday from Fredericksburg a day early so he wouldn’t miss his flight. Of course he needed a place to stay and chose
defend your freedom but not old enough to rent one of your stellar rooms. Leave this on your time line. I dare you.
To all my friends, Motel 6 is of course not allowing my post so please
Origins: This item about an Atlanta outlet of the
It is our honor and policy to welcome military personnel at
The soldier in question (Chet Light) offered his side of the story as follows:
Here is what happened. I arrived in Atlanta at twelve o’clock and went to check in. She asked me for my ID so I gave her my military id. She told me that I couldn’t stay there because of my age. I explained to her that I was military and I have no where else to go and I have to fly to Alaska the next day. She said there was nothing she could do. I had to stay in another hotel that cost
To which Motel 6 replied:
Hi Chet. Thank you for sharing this information with us. Again, we sincerely apologize for your experience. We have sent you a Facebook message and hope you will respond so that we can investigate this matter further.
On 1 April 2014, Motel 6 again posted to their Facebook page to announce their resolution of the issue:
We have spoken directly with this guest and we are reimbursing him for both the cost of the Again we’d like to apologize that this incident occurred. We are steadfast in our commitment to serve all military personnel and our loyal
We’d like to extend our sincerest apologies again to the Light family. We are eager to update our Facebook community on the resolution.
We have spoken directly with this guest and we are reimbursing him for both the cost of the
Again we’d like to apologize that this incident occurred. We are steadfast in our commitment to serve all military personnel and our loyal
Some motel chains have implemented policies under which they decline to provide rooms to persons under the age of 21 due to (what they perceive as) a greater potential for younger guests to cause damage to facilities and other kinds of trouble.
All guests registering must be 18 years of age
The web page for the Motel 6 Atlanta Airport North outlet stated, at the time of the controversy, that registering guests at that particular motel had to be at least 21 years of age:
All guests registering must be at least 21 years of age and must present valid picture identification.
The Policies section of that page has since been modified to include an exception for military personnel:
Minimum check-in age is 21, or 18 with a valid Military ID.
Last updated: 10 March 2015