Claim: The WEN hair care brand of cleansing conditioner causes hair loss.
|TRUE: Lawsuits have been initiated claiming that WEN hair care products cause hair loss.|
|UNPROVEN: WEN hair care products cause hair loss.|
Example: [Collected via internet, January 2015]
Origins: In early February 2015, a long-circulating rumor about hairstylist Chaz Dean's
Most of the February 2015 tweets and posts were circulated by hair salons or other hairstyling pages, and most linked back to the
Plaintiff Amy Friedman of Florida purchased the WEN Cleansing Conditioner Sweet Almond Mint basic kit on Jan. 29, 2014 for $29.95 after seeing advertisements for the product.
"Within two weeks of beginning use of her WEN Cleansing Conditioner, Plaintiff began losing substantial and abnormal amounts of hair," the class action lawsuit explains.
Friedman stopped using the product, "but the hair loss continued for approximately three more weeks."
The Florida woman claims that she "lost one quarter to one third of the hair on her head."
Davis said her legal team has hired a chemist to evaluate the ingredients of the product because they are still uncertain what causes some customers to lose their hair
"As I was shampooing my hair with it, I was noticing handfuls of hair," said Cindy Peterson, a former customer. "Because my hair was so thick, I didn't notice it right away."
She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back.
"I did lose about a third of my hair, which is dramatic," she explained. "I still am a long way from where my hair should be. I don't know if it's coming back."
Five other women are also part of Peterson's lawsuit. Some of them claim bald spots appeared after using Dean's Cleansing Conditioner.
Dallas attorney Amy Davis is representing the plaintiffs.
"They feel like people are looking at them, wondering what's caused their hair loss," she said. "So women who used to enjoy time with family and friends out and about in social
The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance — without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. In women,
It's true lawsuits have been over hair loss supposedly caused by WEN brand hair care products, but no substantive evidence has yet been produced demonstrating that the WEN line of hair products is any more damaging than other similar products. Moreover, the manner in which WEN hair care products purportedly caused the damage in question has not been explained.
UPDATE: In November 2015, a group of 200 women across the US joined a class-action lawsuit against WEN, claiming it caused severe, perhaps irreversible damage to their hair.
Last updated: 14 December 2015