Scam: Cards from a “Parcel Delivery Service” notifying recipients of parcels awaiting delivery are part of a premium rate telephone scam.
[Collected via e-mail, April 2006]
If you receive a card through your door from a company called PDS (Parcel Delivery Service) saying that they have a parcel awaiting delivery instructions and can you contact them on 0906 6611911 DO NOT call the number as this is a mail scam originating from Belize.
If you call the number and you start to hear a recorded message you will already have been billed £15 for the phone call.
If you do receive a card with these details, then please contact Royal Mail Fraud on 02072396655 or ICTIS at http://www.icstis.org.uk or your local trading standards office. This is a genuine scam.
[Collected via e-mail, November 2010]
Hi all just received this via a solicitors office so we know it’s genuine.
BE AWARE PLEASE.
Can you circulate this around especially as Xmas is fast approaching – it has been confirmed by Royal Mail. The Trading Standards Office are making people aware of the following scam:
A card is posted through your door from a company called PDS (Parcel Delivery Service) suggesting that they were unable to deliver a parcel and that you need to contact them on 0906 6611911 (a Premium rate number).
DO NOT call this number, as this is a mail scam originating from Belize.
If you call the number and you start to hear a recorded message you will already have been billed £315 for the phone call.
If you do receive a card with these details, then please contact Royal Mail Fraud on 020 7239 6655.
Origins: Although many scams involve the use of telephones to contact or extract information from potential victims, a few varieties of fraud target telephone service itself as a means of obtaining ill-gotten revenue from unsuspecting prey. One common variety of telephone service fraud involves obtaining information or employing trickery that allows the scammer to place long-distance calls and bill them to someone else (as in the
In December 2005, many UK residents were targets of the latter variety of scam, one that attempted to lure them into placing calls to a premium rate number and
keep them on the line for several minutes. (Premium rate or
When you ring up, the recorded voice promises you will shortly be give the ‘security confirmation code’ but first you’re asked a series of rather personal ‘market research’ questions about your marital status and how often you drink alcohol. In fact, six tedious minutes pass before you’re finally given the code for your camera. It’s a classic
Not surprisingly, investigators failed to turn up any complainants who actually received digital cameras from PDS, and PhonePayPlus (formerly the Independent Committee for the Supervision of Standards of Telephone Information, aka ICSTIS), the group that oversees premium rate services in the UK, removed access to the service (which was using up to
Because the Internet-circulated warning did not just up and go away in December 2005 once the problem was solved, folks continued to spread the alert in
explanation to its web site in October 2007 (and again in updated forms in October 2009 and November 2010):
PhonepayPlus, the phone-paid services regulator, is aware that a chain PhonepayPlus appreciates that recipients of the email may want to find out more information about the alleged scam and has therefore issued the following statement:
A STATEMENT FROM PHONEPAYPLUS ABOUT THE CURRENT ‘POSTAL SCAM’ CHAIN EMAIL
PhonepayPlus, the phone-paid services regulator, is aware that a chain
PhonepayPlus appreciates that recipients of the email may want to find out more information about the alleged scam and has therefore issued the following statement:
Although the specific warning e-mail reproduced at the head of this page is out of date, it represents a common form of telephone fraud that has been used in the past and will likely be used again, so the public is well advised to be aware of it. UK telephone customers who find unexpected premium rate charges on their phone bills can obtain more information by looking up the associated phone numbers via the number checking facility on the PhonePayPlus web site, and they can file complaints about premium rate services through PhonePayPlus’ online
Last updated: 22 November 2012
BBC Wales. “Parcel Delivery Service.” 6 February 2006.