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Intuit Order Confirmation

Phishing bait:   Software order confirmation from Intuit.

Example:   [Collected via e-mail, March 2012]

Dear Customer:

Thank you for submitting an order with Intuit Market. We are working on and will message you when your order is shipped to you. If you ordered several items, we may process them in more than one shipment (at no extra cost to you) to ensure quicker delivery. If you have questions about your order, please call 1-800-955-8890.

ORDER INFORMATION

Please download your full invoice id #533729592359 information at Intuit small business website.

NEED HELP?

Email us at mktplace_customerservice@intuit.com.
Call us at 1-800-955-8890.
Reorder Intuit Checks Quickly and Easily starting with the information from your previous order.

To help us better serve your needs, please take a few minutes to let us know how we are doing. Submit your feedback here.

Thanks again for your order,

Intuit Market Customer Service

 

Origins:   In March 2012, Internet users were spammed with phony e-mailed confirmation orders from Intuit, a financial and tax preparation software company, bearing subject lines such as "Your Intuit.com order confirmation," "Your QuickBooks software order," "Your Intuit.com order," "Your Intuit.com order status," "Your Intuit.com order confirmation," "Your Intuit.com invoice," and "Please confirm your Intuit.com invoice." Intuit posted an alert on its web site about the fake e-mail, advising recipients to:
  • Do not click on the link in the email.
  • Send a copy of the email to spoof@intuit.com.
  • Do not forward the email to anyone else.
  • Delete the email.
Intuit's alert also advises users that:
On the Internet, "phishing" refers to criminal activity that attempts to fraudulently obtain sensitive information.

Here's what you can do to protect yourself from a phishing attack:
  1. If you suspect you have received a phishing email from Intuit, please forward it immediately to spoof@intuit.com. We will look into each reported instance.
  2. Make sure you subscribe to an anti-virus software and keep it up-to-date.
  3. Make sure you have updated your web browser to one that includes anti-phishing security features, such as Internet Explorer 7 or Firefox version 3 or higher.
  4. Make sure that you keep up to date on the latest releases and patches for your operating systems and critical programs. These releases are frequently security related.
  5. Do not respond to emails asking for account, password, banking, or credit card information.
  6. Do not open up an attachment that claims to be a software update. We will not send any software updates via email.
  7. Do not respond to text messages or voicemails that ask you to call a number and enter your account number and pin.
  8. Make sure you have passwords on your computer and your payroll files.
 Last updated:   1 March 2012

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