|MIXTURE OF TRUE AND FALSE INFORMATION|
Example: [Collected via e-mail, April 2007]
Just as a quick warning to you — I just got assaulted at an HSBC cashpoint in
Behind the papers, the guy on my left hit the £200 button and the girl on the right grabbed the cash — they were so fast that no one in the queue even saw them take it, and just assumed they were harrassing me to take a paper (my card got returned to me out of the machine). It was only when I went into the bank to tell them there were people harrassing cashpoint users and to double check they hadn't taken any cash that we realised. Went to the police and it turns out they've been targeting women around Mayfair and
Origins: This e-mail began landing in the snopes.com inbox in mid-April 2007. While we've yet to locate news articles about such robberies taking place in England, lack of published
Numerous readers from the UK have written to explain how their ATMs operate, and their descriptions rule out the crime being carried out in the fashion set forth in the
As one of our readers explains:
Still, though this particular crime can't be carried out at every ATM does not mean one is always entirely safe when using cashpoints. Pickpockets and muggers have been known to prey upon those who use ATMs, however. (Which makes perfect sense when you think about it: if you were a pickpocket or mugger, wouldn't you be inspired to hang about relatively unsupervised outdoor locations where potential victims go to load themselves up with cash?) It therefore pays to stay alert to one's surroundings when using these machines.
There are precautions folks can take to lessen their chances of being victimized when using ATM or cashpoint machines. While some work to protect users from having their financial information stolen and others to lessen the chances of being mugged at the machines, they all bear taking to heart:
- Always shield your PIN from prying eyes. Use your body to block anyone's view of the keypad, or cup your non-keying hand over the pad as you use it. Do this whether you're at an ATM, a gas pump, or inside a store.
- Don't use an ATM if people insist upon standing around it. Politely ask them to move aside, and if they refuse, go somewhere else. If you find yourself being crowded while in the middle of a transaction, hit the "Cancel" button, remove the card from the machine and go elsewhere.
- Don't use any ATM that appears to be out of the ordinary. Turn up your nose at cashpoints sporting signs affixed to the machines or instruction screens asking you to do things that don't seem right (such as entering your PIN multiple times). Report these discrepancies immediately to the bank in question or the police.
- Get into the habit of using the same ATM for almost all of your transactions so as to better recognize when something is different with the machine. Be wary of any changes you see on its outside. If the ATM is affixed to a bank, walk in and ask why the changes were made.
- Never take advice from "helpful" strangers about how to get your card back if an ATM keeps it. Report a machine-trapped card to your bank as soon as possible so that the card can be deactivated if it is was not kept for legitimate reasons.
breakingnews.ie. "15-Year-Old Remanded on Bail For ATM Scam." 28 May 2007.